Never Waste a Praise, or a Mistake.

Build a better business with Dynamic Customer Feedback and Online Reviews

GET IN TOUCH

How it Works

By defining their path based on their initial score, our logic-based form encourages customers with a good experience to leave a review on Google, while prompting customers with lesser experiences to submit feedback directly to your team.

Providing a platform for customers to communicate frustrations directly to your offices gives them a space to feel heard before leaving a negative public review. Managers will receive an email notification immediately when low scoring reviews are submitted.

Customers with a positive experience are encouraged to leave a public review.

Review Management includes:

Basic Set-Up

Creation of review forms, QR codes and promotional materials

Review Steering & Notifications

Active monitoring and immediate notification for negative feedback and public reviews

Response Training

Guidance on how to address unfavorable reviews

Managed Appreciation

Responses to positive reviews by our management experts

Quality Insights

Monthly reporting and account review