Build a better business with Dynamic Customer Feedback and Online Reviews
GET IN TOUCHBy defining their path based on their initial score, our logic-based form encourages customers with a good experience to leave a review on Google, while prompting customers with lesser experiences to submit feedback directly to your team.
Providing a platform for customers to communicate frustrations directly to your offices gives them a space to feel heard before leaving a negative public review. Managers will receive an email notification immediately when low scoring reviews are submitted.
Customers with a positive experience are encouraged to leave a public review.
Creation of review forms, QR codes and promotional materials
Active monitoring and immediate notification for negative feedback and public reviews
Guidance on how to address unfavorable reviews
Responses to positive reviews by our management experts
Monthly reporting and account review